Return Policy
We will accept returns or exchanges on online purchases within 30 calendar days after delivery of the product, for items that are undamaged. We do not accept returns on any in-person purchases (including The MN State Fair).
No returns or exchanges will be accepted for Back Copies, Clearance items, or custom produced items, including Full Page Reprints and Photo Reprints (including framed variations). Exceptions will be considered for lost, damaged, or incorrect items.
If you receive an item that is damaged or have other questions or concerns, please contact us immediately at shopstartribune@startribune.com or 612-673-7827. We will exchange the item for you, upon return of the original item.
Refunds will be given upon Star Tribune receiving your original items back (less shipping + handling). You must make initial contact before sending in your item, and you must contact us within 30 days of shipment of the item.
Customer is responsible for all shipping costs, or delivery to Star Tribune unless there is damage or error on the part of Star Tribune.
PLEASE REACH OUT BEFORE SHIPPING RETURNS
Returned items should be sent to:
Star Tribune
Attn Shop.StarTribune.com
650 Third Ave S
Suite 1300
Minneapolis MN 55488
Please include a note about the reason for return. If you would like an exchange, please note what the returned items are being exchanged for.